How Can We Help?

Search for answers or browse our knowledge base.

< All Topics
Print

What are the common errors in NextGEN Gallery?

Though we try our best to build NextGEN Gallery to be fully compatible with all types of server environments, there are a handful of common errors that can sometimes occur due to an incompatible server that may have some strict or insufficient permissions and settings.

COMMON ERRORS

  • Unable to create gallery - make sure that your server has 755 permissions set on /wp-content directory.  If your hosting environment requires higher than 755, you risk being vulnerable to hackers. This is a sign of a less supportive web host for WordPress. You should NEVER have to go as high as 777.
  • Unable to upload images - make sure that your server has sufficient permissions set for the /wp-content directory. Other server settings to check are: memory allowed in php.ini file set to 250MB, and upload limit set to 30MB or higher.

For more information on server requirements, please read our help guide here: What are the requirements to run NextGEN Gallery? & check out What are the common hosting issues with NextGEN Gallery?

Table of Contents
Close Menu