The first thing you want to check and see is that your lightbox is set, under Gallery > Other Options > Lightbox Effects, and that it is not set to ‘no lightbox’. If it is set, then check and see that it’s not a plugin or theme conflict. To troubleshoot, deactivate all plugins temporarily (including…

Though we try our best to build NextGEN Gallery to be fully compatible with all types of server environments, there are a handful of common errors that can sometimes occur due to an incompatible server that may have some strict or insufficient permissions and settings. COMMON ERRORS Unable to create gallery – make sure that…

Though we try our best to build NextGEN Gallery to be fully compatible with all types of server environments, there are a handful of common errors that can sometimes occur due to an incompatible server that may have some strict or insufficient permissions and settings. COMMON ERRORS Unable to create gallery – make sure that…

NextGEN Gallery runs best on Linux servers, preferably a WordPress recommended server listed here: http://wordpress.org/hosting/ and our recommended hosting providers like Siteground, but it will run well on any wordpress-friendly server with the following WordPress.org required settings in place: Confirm with your hosting provider that you have set in your installed php.ini file: Other settings to check: With the above…

The Pro Lightbox is a premium lightbox effect that displays your images full screen on home computers and mobile devices. Within this lightbox, you can comment on images and share them on popular social websites. How to enable the Pro Lightbox If you have purchased and installed NextGEN Pro, go to NextGEN Gallery > Other…

For those who need to clear their image cache (helpful when applying watermarks – use this setting after applying the watermark) and modify the permalink slug that appears in URLs to galleries and images (great for SEO), this is where you would make those changes; Gallery > Other Options > Miscellaneous. Add MediaRSS link?: When enabled,…